KOT Software — How Kitchen Order Tickets Should Work
KOT — the Kitchen Order Ticket — is the slip that tells the kitchen what to cook. On paper it gets lost, mis-read and blamed. In RestroHeart the KOT is digital, split automatically by station, timed from the moment it fires, and reported on afterwards — so 'kitchen was slow' becomes a number you can act on, not an argument.
How a KOT flows through RestroHeart
- An order is punched — at the table, the counter, or by the customer on the QR menu
- The system splits it by station: tandoor items to the tandoor screen, drinks to the bar, everything routed automatically
- Each station accepts, cooks and marks ready on its own display, with a timer running on every ticket
- The floor sees status live — the captain is at the table the moment the kitchen finishes
What the paper slip could never tell you
Because every KOT carries timestamps, RestroHeart's operations reports answer the questions paper can't: median and P90 prep time, the slowest hour of the day, the station that bottlenecks the rest, and the share of tickets that blew past your SLA.
KOT without a printer? Or with one?
Run stations on screens (KDS), on kitchen printers, or both — the ticket content is identical either way, and reprints never create duplicate tickets.
Frequently asked questions
See it live on your own menu.
Book a free 20-minute demo — we plug your menu in and run a full day in front of you. Live in one day, everything included.